Thursday, February 19, 2009

Dell signs deal with local firm

Dell signs deal with local firm
Written by Nchima Nchito Jr
Thursday, February 19, 2009 7:21:38 AM

DELL International has partnered with a local information technology company, NETONE IT, to provide after-sale and support services.

Speaking at the launch of the partnership on Tuesday, Dell Southern Africa regional manager Rupert Brazier said his company was happy to partner with a local company in providing a quality services.

“We are looking at investing even more into the Zambian market and also the whole region,” said Brazier. “The Zambian market should expect even more products from the partnership between Dell and NETONE IT.”

And NETONE IT managing director Bejoy Nettikadan said his company’s partnership with Dell International was a great achievement since its establishment in 2006.

“Our partnership with Dell is a great achievement for the company and marks a milestone in our growth plan,” said Nettikadan.

And Dell Eastern and Southern Africa senior consultant Mesfin Mokonneh said NETONE IT had the full support of Dell for all the products it sold as a result of the current partnership with Dell.

“In this partnership, the manufacturer is right behind the seller in all products sold. This means the transaction does not just end with the purchase of a computer, but NETONE will be able to provide a full after sales service and all trouble shooting problems with the full backing of Dell,” he said.

Mokoneeh added that the partnership would also enable Zambian customers enjoy the same service as that being offered in places where Dell was operating.

“What will be provided is an international standard of service. The same service that you would get when you purchase a computer in Europe or the US will be the same service that we will be providing to the Zambian Market,” said Mokoneeh.

And science and technology minister Peter Daka said Zambia urgently needed technology transfer.

Daka called for the establishment of computer assembly plants in Zambia to provide employment and make the country a hub of computer technology.

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posted by MrK @ 7:21 AM

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