Maravi

(HERALD) Zesa Holdings milking consumers

Zesa Holdings milking consumers
F. Foto

EDITOR — I would like to bring to the attention of the public the glaring anomalies in the way Zesa Holdings is billing us. The statements that the power utility is sending to residents actually border on dishonesty, if not criminality.

I am a resident of Chitungwiza and was shocked by the statement I received this month, just like most of my neighbours I have talked to over this issue. The statement indicates that Zesa was billing me for the period from June 8 to July 21 and that I should pay US$258.

Just how on earth can an average family of five using basic gadgets like a television set, radio, fridge and two-plate stove, in addition to lights that are used only when there are no power cuts consume so much electricity?

In addition, the statement’s meter reading is that for October and I have been paying US$30 every month since February.

Why then does the July statement reflect an October reading?

This leaves me with the suspicion that the bill they sent to me is for all these months, even though I have been making payments based on estimates. When I went to enquire, I was rudely told to pay up or risk having my house disconnected. Just like that!

However, I am not going to pay anything until I get a satisfactory answer. It seems these Zesa officials are simply trying to milk us using unethical, illegal and coercive methods.

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Unit J, Chitungwiza.

Labels: ZESA

posted by MrK @ 1:07 AM