(LUSAKATIMES) Zamtel unveils $120, 000 Levy Business Park outlet
Zamtel unveils $120, 000 Levy Business Park outletTIME PUBLISHED - Wednesday, November 30, 2011, 1:56 pm
Zamtel, Zambia’s only total communications solutions provider has today opened a customer service outlet at the new Levy Business Park. Unveiling the outlet this morning, company Chief Human Resources and Administration Officer Eve Banda said the company spent $120, 000 on the centre.
“The Zamtel outlet at this multi-million dollar facility is strategic to both the business and customers as it is uniquely housing a desk dedicated to SME and Corporate/Enterprise customers for on-the-spot business solutions.
A unique feature about Zamtel is our focus towards providing a unified customer service excellence across all touch points in the country” said Ms. Banda.
Earlier in the year, Zamtel embarked on a journey to improve its ability to deliver accessibility and affordability to customers through renovated world-class service points.
The Levy Business Park outlet becomes the latest on the list of revamped customer centres after Manda Hill, Cairo Road, Crossroads Shopping Mall, Lumumba Road, and Livingstone’s Falls Park Mall.
“Refurbishment works have also started at the Ridgeway customer centre in Lusaka and next we are moving to Chipata and Kitwe. Purposefully, the Zamtel outlets are steeped in innovation as true one stop shop Centres where customers can pay bills, buy sim packs, scratch cards, latest handsets, and browse the internet set up for their business and personal pleasure’, she said.
The company has invested in state of the art technology and friendly staff to ensure the customers gets the best service.
posted by MrK @ 7:04 PM
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